Unleash the power of trust in fashion

Show your customers that you are a trusted company in the fashion industry and increase sales with help from the world's most powerful review platform.

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+23%
Consumers left a first review
+27%
Increase in reviews
+16%
Increase in organic reviews

Based on global data from the top 100 viewed Shopping & Fashion companies listed on Trustpilot. From October 6 2020 to November 5 2020 compared to the previous 30 day period.

Check out this short video:

How TechStyle uses Trustpilot reviews to boost their brand

Did you know?

82% of customers would probably stop buying from a brand found to be lacking ethical standards

Read this report to learn:

  • How important sustainability, inclusivity and diversity are to today’s consumers
  • The most trusted sources of information for fashion products
  • What consumers expect from fashion retailers, and the impact brand values and ethics can have on their buying behavior
Read the report
Fashion industry - Why Ethical Fashion Brands are Future-Proof

Did you know?

95% of unhappy customers will return if an issue is resolved efficiently

We partnered with Drapers to create a report to help us understand how fashion retailers are using customer reviews, and how you can make the most of them too. In this report, you will learn:

  • How to use reviews to inform product and merchandising decisions
  • What to do with bad reviews
  • How other big fashion retailers leverage customer feedback across all channels, and how you can master the art of reviews too
Read the report
Fashion industry - Drapers report image - How reviews are changing the fashion industry

686 Technical Apparel


"Trustpilot has really helped us see improvements in organic search results so that new customers are finding 686 every day. Between the better visibility and social proof throughout our journey, it’s a no brainer for us in terms of standing out from our competition."

Colin Johnson, Online Marketing Manager

TechStyle


"We have partnered with Trustpilot for many years, and it is great that our customers have an independent medium to voice their views. We use the reviews to increase our CPC and SEO campaigns."

Deane Brooks, Director

See how we help brands build trust

Industry - Fashion - Grand Shoes Case StudyGrand Shoes

Grand Shoes believes in providing their customers with the best quality products, the best customer experience, and the best customer service they can deliver. Customer feedback has helped the company build credibility from the ground up, and gain new customers’ trust faster.

Industry - Fashion -TechStyle Case StudyTechStyle

TechStyle partnered with Trustpilot to collect and manage their reviews. By getting feedback straight from their customers, Techstyle was able to identify specific areas of improvement and understand how they can improve their overall customer experience. Read more.

Industry - Fashion - 686 Technical Apparel Case Study686 Technical Apparel

The first year 686 Technical Apparel were using Trustpilot they saw a 50% increase in sessions resulting from organic search while they only had a 11% increase in sessions overall. They attributed their success on this critical channel to their decision to switch to Trustpilot.

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