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Based on global data from the top 50 viewed Health & Beauty accounts on Trustpilot. 17 April 2020 - 17 May 2020 compared to the previous 30 day period
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And learn about the cost of fake reviews and counterfeits in the Healthy & Beauty sector
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Read the report to learn:
- How consumer behavior is changing amid COVID-19
- The most trusted sources of information for health and beauty products
- The astonishing amount consumers feel they waste on health and beauty products due to fake reviews
Did you know? 55% of people surveyed are spending more on health products since lockdown.
"We have partnered with Trustpilot for many years, and is great that our customers have an independent medium to voice their views. We use the reviews to increase our CPC and SEO campaigns.”
Deane Brooks, Director
"Trustpilot is a great platform to obtain immediate feedback from our customers. Just within a few days, we are able to find out how our customers rank our services and products. Especially, during these uncertain times, we are able to stay proactive. If necessary we can respond to the changing environment and customers’ needs in a timely and effective manner. In addition, we can gather valuable market information and compare our position on the market to our direct and indirect competitors. We can also see how our presence on Trustpilot attracts new customers. It provides them with extra reassurance that we are a reliable company that values high quality and is focused on continuous improvement."
Karolina Intek, Founder, CEO